FM7 Resort Hotel Jakarta Airport

5 themonopolyguy424 - a month ago

Real nice. Great room. Felt amazing to shower with hot water and soap after so long without. Also nice to have cold A/C and toilet paper. Nice gym. Breakfast was pretty good, too. The restaurant was a decent spot to get some work done in the morning. Would stay here again.

5 Lutz Förster - 2 months ago

Helpful!!
We stayed here for one night waiting for our flight to Bali. When we arrived at the resort we noticed that I had lost my passport at the airport. The staff quickly got us a ride back to the airport and provided us with more staff to search for the passport which we found.

At the hotel we used the wellness area which has everything you need. In the morning we had early breakfast which was very good.

3 Lucy Stewart - 2 months ago

The rooms were fine and the room service was excellent, the hotel seemed very clean and they had cucumber water in the lobby! They also had a bus you could take from the airport to the hotel and back so it was good for transportation as well. (This is more of an opinion) but I don't really like how they designed the hotel.
All of the walls in the halls were very bright neon colors and the walls of the rooms were bumpy. I kind of wish it was a little more settle, it would have made it feel more home-y. Lastly, the hotel was kind of expensive and at the gift shop they had there they only took cash and there was no ATM. But overall it worked well for a one-night stay and some may say they liked the neon walls ????

1 Alice Seager - a month ago

So disappointed we booked this place for our last night after 5 months of wonderful travelling! We decided to pay a lot more than we had been for our final night as a little luxury to ourselves. But this place was on of the worst places we’ve stayed. The facilities are incredible and the rooms of beautiful but it took us over half an hour to check in and that was without queuing! They told us we had to pay a 300,000 deposit but that it could only be done via cash or credit card. We asked if we could use debit but they said it would charge us 5% which we wouldn’t get back and they would refund us the deposit via rupiah. We were leaving the next morning early u0026 had no use for rupiah. This was an unexpected expense u0026 hassle we weren’t told when booking.

We thought we had a nice breakfast included but they said we had to leave 3hrs before our flight meaning they would only give us rice or an egg sandwich.

We were told we couldn’t enter the fitness centre without a mask so had to walk back to our room which was quite far to then go in and see no one had masks.

We paid for a double non smoking room but we’re given a smoking room so the place stank!

So so disappointed after the long journey that we paid so much for so little customer care and a stupid amount of hassle. There is no need for a check in to take so long.

5 Lilla Pallás - 3 weeks ago

It was super close to the airport (10 mins) and they had a free shuttle service to and from there. The pool area was awesome, breakfast was great! Our room was excellent and spacious. It was very convenient for our transfer flight the next day, we would choose it again 100% sure!

5 pat shaffer - 2 months ago

Fantastic place. They day spa they have is incredible. Dry and Wet sauna with a cold submersion pool. There are regular pools as well of course. Did not do any Karaoke but that also looked quite nice.

3 Mark Dauban - 4 months ago

Came here for a night as stay over before flying on into Sumatra and looked to be close to airport with free shuttle. Booking was easy on Booking.com and used messages to organise pick up. Actually the sign put up at arrivals was really small and so I had to call the hotel. Also took a long time for the shuttle to arrive, so waited 30 mins plus to get picked up. Then travel to hotel took a long time as off main road on a very lumpy side road with lots of traffic - overall about an hour to get to hotel from getting to arrivals
Hotel itself is very nice and clean and modern. Lovely rooms and facilities. Nothing nearby so ate in restaurant which had lots of choice and most main dishes were 70-120K Rupiah, but portions were small and not very inspiring so total cost was 250K rupiah for 2 mains and 2 beers - quite expensive for what you get.
In the morning breakfast was great but despite asking twice my large luggage (surfboard) was not brought down to reception so I had to do it myself.
So variable service levels!