1
Bipendra Chettri -
a month ago
Glancing at the reviews, I had made 6 nights non-refundable booking from 14 - 20th July 2022 at this hotel, but we left this place after one night (never mind the money wasted) for several reasons below. The pictures will do most of the talking.
1) The rooms were very dusty. There was dust all over the room - on the bed, table, chair, TV everywhere. The pillows and cushions had hair which was a tell-tale sign that the room was not cleaned properly before we arrived. I gave them the benefit of doubt and highlighted it to the receptionist. They said that they will clean the room but it was not done even after we returned to the room after a few hours
2) The toilet was not cleaned thoroughly. The toilet flush was chocked and was not flushing properly
3) The mini fridge looked like from the stone age, was stinking and so was the aircon.
4) Heck, the walls didn't even have a frame as shown on the website. Either we were given the worst room of the lot or the pictures on the website are very deceiving. There are no bathtubs for the Delux room too (the pictures on the website say otherwise)
5) Check-in process: I should have noticed this as the first sign of the upcoming experience, but again gave them the benefit of the doubt. After we checked in, we were asked to wait till someone would guide us to the room. Much later, another family arrived, checked in and was asked to wait in the lobby too. When the hotel porter came, he was asked to guide the other family first while we waited for another 20 minutes. I would have not taken it so seriously, but I was travelling with a 3-year-old toddler who wanted to rest. Later, l noticed that the family was also staying in the same block as we were. So, I am not sure how they profile their guests. It was certainly not the case of premium booking.
Net net, the overall experience was very depressing and defeating the purpose of a holiday. So, I booked another hotel nearby on the 15th July, forfeting my room rent Kuta seaview hotel. The new booking came at quite a price because of the late booking, but it was worth it instead of staying at Kuta Seaview.
This has been the worst hotel experience in my travel record ever, and I have stayed at some very cheap hotels during my younger, solo travelling days to qualify this statement. I will never visit this place even if offered for free.
The only good points about this hotel are that its close to beach and have a good breakfast spread, but my sincere advice would be to aviod this palce if you are travelling with family. But if you are looking for a place to crash after the party, this place will suffice.