1 Sophie Avramenko - 2 months ago
I have to say that I’ve never left a bad review in my life. But I can’t be silent in this case.
My cat injured her paw and had to have stitches. I went to Bali veterinary yesterday and their doctor suggested surgery, which is a fairly common procedure.
After the operation, my cat caught an eye infection. The doctors at the clinic said it wasn't their fault, and she contracted this eye infection on the way home from the clinic, apparently while sitting in a bag. In addition, the cat suffered with its paw all night and morning.
Fortunately, I went to another clinic in Denpasar, because the staff of Bali Veterinary do not bear any responsibility for what they did, and I no longer trust them.
Another veterinary clinic confirmed that she got it during/after the operation because doctors in Bali veterinary didn’t observe her properly during the procedure. Besides, they bandaged her paw tightly, and she was in pain. That's why she screamed all night and morning.
I know that everyone can make a mistake, but if you make it, you have to admit it and fix it.
I will not recommend this clinic to anyone. We went there because it was close to our house and it was a big mistake.
P.s. People who works there were nice and polite. But it can’t help with other problem.