Total Fitness Jogja

1 petani mbeling - 7 months ago

(Translated by Google) Isn't it logical, I bought a treadmill 5 years ago, and now it's broken when I service it, I have to use a receipt, doesn't it make sense?

(Original)
Logis ngga sih, masak saya beli treadmill 5 th yang lalu, dan sekarang mo servis ada kerusakan, masak harus pake nota pembeliannya sih, masuk akal ngga sih

1 Arie Harliman - 2 years ago

(Translated by Google) I bought a treadmill on September 17, 2019. It's only been 2 months since the tool was broken. Have contacted customer service for the first time December 2, 2019 and the answer is always delaying.
Wanted to be scheduled for next week... didn't come. After being followed up, he said he wanted to reschedule ... not come again.

One day the technician called and said he wanted to come and had asked for a location share ... Waited until night did not come. The next day I called ... the answer came back last night and will be scheduled for next week. And it was also said that there was only 1 technician so they were overwhelmed.

Until the end of January, I was contacted and said that the equipment would need to be pulled out and serviced in Jogja and it would be done within a week (seeing the record, it's always fake to send technicians... who can believe it). Even though at the time of purchase, it was promised that if there was a problem, a technician would come to the house.

I refused because I didn't believe that Total Fitness had good intentions.

(Original)
Saya beli treadmill tgl 17 september 2019. Baru 2 bulan alatnya rusak. Sudah hubungi customer service pertama kali 2 desember 2019 dan jawabannya selalu menunda2.
Mau dijadwalkan minggu depan ... tidak datang. Setelah di follow up katanya mau dijadwalkan lagi ... tidak datang lagi.

Pernah suatu hari teknisi menghubungi katanya mau datang dan sudah minta share location ... Ditunggu sampai malam tidak datang. Besoknya saya hubungi ... kembali lagi jawabnya kemalaman dan akan dijadwalkan untuk minggu depan. Dan juga dikatakan teknisi cuma ada 1 jadi kewalahan.

Sampai akhir januari saya dihubungi katanya alatnya mau ditarik dan diservis di jogja dan akan beres dalam waktu seminggu (melihat recordnya, untuk kirim teknisi saja selalu ngibul ... siapa yg bisa percaya). Padahal waktu beli dijanjikan kalau ada trouble, teknisi akan datang ke rumah.

Saya tolak karena sudah tidak percaya kalo total fitness punya niat baik.

5 Nuryanto - a year ago

(Translated by Google) lots of stock, friendly service, lots of displays

(Original)
banyak stock, pelayanan ramah, banyak display

5 Pras Tio - 2 years ago

(Translated by Google) bro, sis, who wants to order sports equipment, can choose the total fitness brand, in addition to the complete unit, the warranty and spare parts are also complete, really good, and guaranteed service from sales to finalization, the shipping part is also friendly,

(Original)
recomend gan sis, yg mau pesen alat olahraganya, bisa pilih merk total fitness, selain komplit unit nya, garansi dan sparepart nya juga komplit bagus deh, dan di jamin pelayanan dari sales sampai finising bagian pengiriman nya juga ramah,

1 Joko Purnomo - 2 years ago

(Translated by Google) The worst service ever. I bought 4 times here. But yesterday I served Diana whose name is very songong. There are still many other brands that have better service. There is no owner's telephone number

(Original)
Pelayanan terburuk yg pernah ada. Saya beli 4 kali disini. Tapi kemarin saya dilayani yg namanya Diana sangat songong sekali. Masih banyak merk lain yg lebih bagus pelayanannya. Ada tidak nomor telp owner nya

5 Danandhito Wahyu Riskianto - 2 years ago

(Translated by Google) Satisfactory service, if still within the warranty period, you can claim the damage directly ...

(Original)
Pelayanan memuaskan, jika msh dalam masa garansi bisa langsung di klaim kerusakannya..

5 Andi Wahyu Kristianto - a year ago

(Translated by Google) Good service. If you are really busy, you can make online transactions via WA and the goods will be sent to your home

(Original)
Pelayanan bagus. Bila Anda benar2 sibuk bisa transaksi online via WA dan barang dikirim ke rumah Anda