Shangri-La Surabaya

5 Irsi Adi - a year ago

Pleasant stay, cozyu0026tidy room, nice view from 17th floor. Found out that room provided with clean sajadah in a plastic bag, thank you.. really appreciate it????

5 Philip Payne - 11 months ago

Great business hotel in Surabaya.

Excellent service from friendly staff.

I have stayed here many times but this was the second time I have stayed during Covid and the hotel does everything it can to make guests feel welcome and safe.

5 Padraig Seif - a year ago

Easily one of the best hotels in Surabaya and at fair prices.
The rooms are very comfortable. The beds are great. The views of Surabaya are magnificent.
Breakfast buffet and room service are both very good. The pool area is very nicely done. Staff is very friendly and helpful.

5 Leyaket Ali - a year ago

Good service during my stay and especially on my last day 25th Aug, the duty manager assisted me on the result slip that was accepted at the airport. She made an extra mile to contact the hospital and presented what the authority wants via email in just a few minutes.

4 Ari Widiatmoko - 11 months ago

only suggest for breakfast time,
in the morning at 8.00 - 10.00 am
the sun light direct to customer when we breakfast in the outside.
and im feel so hot and not comfortable.
you can take some of tree.

5 Villa Carissa Seminyak - Bali - a year ago

It’s a good 5-star hotel, good location to stay if you want to go to the city center and the west part of Surabaya. Cozy, clean and comfortable room. Recommended!

5 Dito Muluk - a year ago

One of the best hotel in surabaya, great facilities such as lagoon swimming pool and big tennis court, not forget great club lounge