2 Alfian Krisna Ramdhani - 3 years ago
This place located in a shophouse beside Quest Hotel. I was here to service my sewing machine that I bought here through their hotline phone. They said that my sewing machine is an old model and the guarantee is expired. So I need to pay if I want to service. They also said that the techinian in Surabaya are is only one. Because they need to see further of the damage, they asked me to left my sewing machine, and they will contact me if there is further information. But, I don’t know why when I asked them how long the estimation that they need to repair they can’t answer. I just need an estimation not the fix schedule. The place is so so. None all the staff is wearing uniform, they just wear casual polo shirt, and all of them is wearing slipper. There are 2 cupboard in the left and right side to show their product, but the product is like old stock.