The Mayflower, Jakarta - Marriott Executive Apartments

5 Suhardi T - 3 months ago

room is very clean and perfect as always. staffs are very helpful and friendly. thanks for the birthday suprise and also the birthday cake. got room upgrade also for my birthday surprise from Mayflower. in room dining food is delicious. breakfast is perfect too. perfect birthday party i had here. ????????

5 Zac Spowart - 7 months ago

I haven’t quite checked out yet so can’t say about any unexpected charges from previous reviews, but what I can say is the hotel has been very gracious about reducing the cost due to quarantine days dropping from 7 to 5 upon my arrival (really 3 full). I think their price is fair. I Arrived late first day, then 3 full, then check out fifth morning am. Food was way better than expected, and most people complain about quarantine food but I thought it was great. Hotel staff was over the top accommodating. Laundry service was great, spacial layout is huge. Honestly I had to do work and the quarantine went by so fast. I easily recommend this hotel, 5 stars to anyone. Unsure of the amenities because I’ve been quarantined but the hotel is great. Stay here and you won’t regret it. I’ve heard horror stories from other 4 and 5 star quarantine hotels but this has been great.

5 Kevin Goh - 2 months ago

Very spacious apartment and well managed and maintained. Limited breakfast choices though. Good service.

3 Kimberley Chai - 8 months ago

We did 10 days quarantine at the Mayflower Jakarta. The room is really large and comfortable, great water pressure in the shower and hot water, large and comfortable bed. WiFi works too, we could stream movies without problems. The reception staff and the helpline was also very helpful. But the walls are really, really thin - we could hear all the conversations of the people next door to us, their TV etc, and I am sure they could hear us too.

However looks like we were not the only ones who got slapped with shocking "extra charges", reading some other reviews on here. When we checked in we were told there was an additional fee that was double the price of the 10days quarantine that we had booked online, which was not displayed anywhere else prior and we had no warning about this at all. But by this point we already had arrived at the hotel and had no choice but to fork it out.

The service and food could do with some improvements, especially for a place like this. One day they forgot to send us our lunch until we called reception about it, 2hrs after the supposed time. Room service took 1.5hrs to arrive, and they forgot to bring our ordered beverages as well. Once they brought us completely the wrong order (which we could not eat and then had to order room service again at extra charge). Several times the salad served in the quarantine menu seemed to be made with old vegetables and tasted mouldy.

5 Julie D - 7 months ago

We are on day 4 of 7 for our repatriation/isolation stay and we couldn't be happier! The apartment-style is fantastic (huge!) and perfect for our family of 4. The checkin was smooth and quick, the amenities are great, and the hidden gems are perfect for what we need.
The 3 meals a day, mid-aftenoon snack, and one-time shop set us up for a very comfortable week.
At the price we weren't sure if we would get the best 'bang for our buck' but its been worth it for our family. Highly recommended.

0 BaliContent - 10 months ago

Our 3rd total isolation hotel experience and definitely the best. Food not 5 star, but certainly better than other hotels. The staff helped with copies, document deliveries, etc. And were generally great with good service. A couple times staff forgot or didn't keep promises... Hope we never have to rate an isolation stay again^^

0 LW - 11 months ago

More than one room u0026 fresh air is really important to me if I have to stay in for about a week and Mayflower, Jakarta - Marriott Executive Apartments is a perfect choice for me. Being able to roam around from one room to another and access to fresh air (from partial window opening) gave me the feeling of 'freedom' and not 'locked in', the spacious living room made exercise possible and having a kitchen is ideal for heating up food or simple cooking. The food is surprisingly good in terms of taste and variety so I was never board, there was also a 'cooking instruction' which I always utilize to suit my preference. The staffs were great and very accommodating, a big thank you for the great service, keep it up.