2 Erniyati Fun - 9 months ago
We used to love Loewy. We came back after few years. So much has changed. We were so disappointed.
Foods quality has gone downhill since we last visited around a year ago or so. The steak used to be perfectly cook and tender, portion was somewhat bigger too. When we visited last week, the french fries was not fresh, may be they used frozen potato, I'm not sure. Just doesn't taste right. Many sauces are also not on point.
The service was great at the beginning, but we came on a group of 6, the waitstaff seemed not to happy to serve us. We address our concerns regarding food quality in very polite way, with happy face not angry face, we are easy going people but they seemed not happy to take the complaint in positive way.
The ladies restroom was dirty with overloaded pepper towels on the floor, very upsetting to see that then you head to your table to enjoy meal ?
With their high price tag, we expect the high quality like other restaurants near by. But it wasn't the case.