3 Arif Fadilah - 4 years ago
Actually this place has a potential.. but, a lot of things that need to be fixed.
1. The mic voice sound is terrible.
2. They allow people smoke at the waiting room without turning off the air conditioner.
3. Their customer service is not good enough. I was ordering a room via phone and asked whether the promo that they offered was still available. . , and they said ok and i was listed to their guest list. They also said the room was available.
But i was shocked when i arrived there, they said the promo can not be ordered via phone, so they want me to re order and wait for the room till available. . (After my friend complain, they allow us to get the promo price via phone as i requested)
Surprisingly, their service in place is so good. They are friendly enough, the bathroom is clean, they have a bigger room (than other karaoke house).
Hope you can be better next time.
Cheers.