3
Unitaria Wida -
3 months ago
(Translated by Google) The aftersales is really bad. Maybe it's because the clinic is quite large, with quite a lot of clients. So after the consul and purchase of the product, I have a problem with using the product. So the chin is flat from left to right until the neck is severe. I don't know if it's because of the toner (because it's so hard and tight) or because it's a different product. Consul to WA admin, chat at around 2 pm, he just replied the next day at 10 am. Suggestion.. If you really have a lot of clients, maybe the admin staff can be added. After that, Mba asked me how I made the product range. After asking and the order is correct.. It is recommended to consult the doctor at the clinic. Arrived at the clinic.. Ordered another deposit for consultation
Pdhl at the beginning the consul to purchase the product had already paid. There is a problem with usage, the consul also pays. Except if after the consul there is a product purchase, and even then if it's above 300k then the deposit is returned again. So how are you doing..
I mean.. To talk about the customer, maybe it can be improved this time, so we can't just stay because of the quality of the product, but also because the service, which is set wat wet, and the aftersales is also important
(Original)
Aftersalesnya jelek banget. Mgkin krn klinik yg cukup besar kali yaa dg client yg lumayan banyak. Jd setelah konsul dan pembelian produk, aku ada masalah sm pemakaian produknya. Jd bagian dagu rata dr kiri ke kanan sampe leher bruntusan parah. Entah krn tonernya (krn keras dan cekit2 bgt) atau krn slh satu produk yg lain. Konsul ke WA admin, di chat sktr jam 2 siang, dibalesnya baru besoknya jam 10an. Saran lah.. Kalau mmg clientnya banyak, mgkin tenaga adminnya bs ditambah. Mba nya stlh itu nanya2 gmn cara aku make rgkaian produknya. Setelah nanya dan urutannya udh bener.. Disarankan untuk konsul k dokternya aja d klinik. Sampe klinik.. Suruh deposit lg untuk konsultasi ????
Pdhl di awal konsul untuk pembelian produk udh bayar jg. Ini ada mslh sm pemakaian, konsul pun bayar. Kecuali jk stlh konsul ada pembelian produk, itupun jk diatas 300k baru depositnya dibalikin lg. Jd aga gimanaa gt..
I mean.. Untuk ngemong cust nya mgkin bs ditingkatkan kali yaa, jd kita ga cm stay krn kualitas produk, tp jg krn pelayanannya yg sat set wat wet dan aftersalesnya jg penting