Hotel Semesta

2 Anton Kunin - 2 years ago

During my stay there was a water supply cut and a power cut. On one of the mornings there was no hot water. Plus, water always took a long time to arrive : for the first minute or so I always had cold water. The ventilation system is old and not efficient (it's not a modern AC). On top of that, my access card was systematically deactivated, every day I had to go to reception to ask to give me a working one. The bedsheet was short and didn't cover the entire bed. Finally, it would have been helpful to have the usual hotel "Please make up the room / Do not disturb" sign), so that the housekeeper wouldn't knock on the door when I'm just out of the shower.
As to the good aspects, the staff are really polite and available. Also, a big thank you to them for allowing me to check in early.

3 wulan pardi - 3 years ago

I like the fact that with low fare budget you can have spacious room with little fridge facility. Although I have to admit that the hotel still used tube television rather than flat TV with limited selection of cable TV channels. Shabby bathroom. I don't recommend for the food since from my last dine in there some foods are salty, some plain, and some OK. Good staff services anyways

3 Trista C.G. - 4 years ago

It called itself as heritage Hotel, so obviously its interior design and ambience is not quite modern.

The breakfast food is moderate

However the cleanliness, especially the bathroom should be improved. I still found traces of last guests' hair in the bath tub and floor, even though I stayed in one of their suite room

3 Haekal Prabowo - 3 years ago

Its actually a nice and comfort hotel. And its used to be one of best hotel in Semarang. But nowadays, there are several issues that need to be fixed with this hotel.
1. Its quite dirty for a hotel.
2. The house keeping is unresponsive. I asked for a soap and I have to call them 3 times and wait 30 minutes before my soap are delivered to my room.
3. When I was stay in this hotel, there are some issues with upcoming guests who already doing reservation and paid for rooms but when they arrived the rooms are unavailable.

1 sekar laksita wangi - 3 years ago

Poor hotel. The facilities was incomplete, the room was ok but the cleanliness is poor. The aircond was ok, the bathroom was soso but dusty. The important thing is, the Hotel Manager named Herman was so not professional. When Im there with friends and we do our activites and we sound noisy and there is otuer guest feel distrubed, supposed to be the staff talk to us and make us keep silent to make anyone stay there comfort, but Hotel Manager tell us to checkout directly with rude attitude with more than 5 staffs such as we are having narcotics or sex party. Thats not hospitality service and how come he being a Hotel Manager and with those his not polite at all.

3 Dutamas World - 2 years ago

Place location nice. Toilet a bit old fashion. Front desk staff untrained on issuing 2 guest cards. Always one card can use, another invalid. The underlying reasons two Guest cards issued as New and overriding each to access..
Suppose one card as new and another as duplicate..
Keep asking Guests also point. Complaint many times also not aware what Human issuance mistakes.

1 Clarissa Indriyani - 2 years ago

The worst hotel. The room was not clean as well as filled with mosquitos. Room service was terible. We asked for extra bed and additional towel but received it after 4 hours of going back on forth to the main lobby about 5 times, since no one is picking up the room service phone. Hot water isnt available in this hotel. The lobby itself is dirty and the entrance doesnt even have lightings.