Mercure Jakarta Pantai Indah Kapuk

5 Koji Domoto - 3 months ago

Nice room, friendly staff. Located beside the shopping mall, so it’s super comfortable. Price is considered affordable. Breakfast ok.

We left our luggage and a bag of cake in the receptionist because we want to take a walk at the mall after checking out. They initiatively offer the cake to be put in the chiller room. Respect for their thoughtful staff.

Super recommended.

5 Cornelius Piros - 4 months ago

Was for a event at the Maple meeting room. The cake were delicious with great view. The has a good coffee machine with coffee beans too. The buffet dish was good as well, toilet were clean and the meeting room well organize. Also have cute deco at lobby.

5 Andrea Kaunang - a week ago

I had a pleasant experience during my stay here. The staffs were very kind and attentive as well! The room was also cozy and clean. Overall, i really enjoyed my stay at this hotel.

5 veereshan chandra - 3 months ago

Happy about room facilities and good ambiance. All facilities are available in the room. Breakfast is good with lot of options available. Staff is very friendly and helpful. Location of hotel is nearby airport.

5 Rika Sukma - 2 weeks ago

It was really a nice stay! Excellent service, well trained staff, clean and sanitized room. Plus the hotel has a connecting to PIK avenue mall, where you can find anything you want.

2 Ivan Wong - 3 months ago

Stay here for 3 nights. Location of the hotel is very centralised. Room- the bed and pillow is very comfortable. But the air-conditioning which is centralised, which having the control does not helps even I set at 35 degrees, the whole temperature still maintains at 17 degrees with only 1 fan power. The worst is when you use the bathroom, it feels like sitting on a piece of ice. The drainage system is also a problem, there is a foul smell and the sink had problem with the flow. Second, the access card really gave me much problem, 2nd day of the stay, could not access the gym and 3rd day after breakfast cannot access the room. We have to make multiple trips to the front desk to set it, even was told the battery was drained at the door and they had make replacement and staff came up with us with their laptop to do setting. The curtains does not cover the gaps totally which every morning the sun rays will force you out of bed. No bathrobe and iron was provided which is expected at this price. Compared to IHG hotels, this is kind of disappointment from my expectations. Other than that, accessing the mall is very convenient as it was link but accessing the street on footpath can be dangerous as you need to be watchful of the incoming cars, there is no direct footpath access.

5 Ruby Shin - 5 days ago

First time stay at this property, everything was great. The room was clean and spacious. Breakfast was good as well. ???? overall I had a pleasant stay here