2
Ivan Wong -
3 months ago
Stay here for 3 nights. Location of the hotel is very centralised. Room- the bed and pillow is very comfortable. But the air-conditioning which is centralised, which having the control does not helps even I set at 35 degrees, the whole temperature still maintains at 17 degrees with only 1 fan power. The worst is when you use the bathroom, it feels like sitting on a piece of ice. The drainage system is also a problem, there is a foul smell and the sink had problem with the flow. Second, the access card really gave me much problem, 2nd day of the stay, could not access the gym and 3rd day after breakfast cannot access the room. We have to make multiple trips to the front desk to set it, even was told the battery was drained at the door and they had make replacement and staff came up with us with their laptop to do setting. The curtains does not cover the gaps totally which every morning the sun rays will force you out of bed. No bathrobe and iron was provided which is expected at this price. Compared to IHG hotels, this is kind of disappointment from my expectations. Other than that, accessing the mall is very convenient as it was link but accessing the street on footpath can be dangerous as you need to be watchful of the incoming cars, there is no direct footpath access.