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amy greene -
2 months ago
Do not stay here. They are liars. Said they’d give me a refund then told Agoda no after I left. They Gave Agoda wrong phone number for them to be contacted to authorise refund when I was there. They also pretended to not be owner when I heard on phone earlier they were. This place Looks nothing like pictures, it’s run down, moldy, should not be open for business.
Also they didn’t even know I had a booking, I had to ask a local nearby for help and we were in middle of rice fields. I had to wait 20 mins for staff to come. The accom is also not where it shows on map you have to carry your bags down a long broken down tiny laneway
Then they wouldn’t give Agoda their what’s app to authorise refund, there was a computer and landline for the place and the guy was like oh I don’t know how to use the email. Gave Agoda wrong landline number, we waited for them to ring. But he was on emails in-front of me on the computer while I was waiting for my ride to another hotel. Very deceptive and false advertisers. Why lie? They could have said sorry we can’t give you refund. They even agreed it’s old and run down. Don’t waste your time or money with people who aren’t honest and scamming tourists