3
miranda -
a year ago
Titi Batu offers various sports facilities. It is a really nice place to chill and work out, but I had several bad experiences.
Visitors have to pay daily pass to enter, which costs 80k for local (probably covid price, 25k fu0026b credit included). However, it is only written as "55k" on the bill, different to what I paid - 80k. Not sure if we can actually pay without the 25k fu0026b. The cashier / receptionist did not explain this to us. They were actually not helpful at all. I needed to ask a thousand questions to get information about the facilities, costs, rules, locker, or anything.
The staffs inside were rarely helpful as well. I booked squash facilities (the arena is free but racket cost 50k), and there was an idle staff laying around playing his phone beside the arena. He didn't care that we were going to use the room and was looking disturbed when I asked how to use the room / turn on the ac.
The place is actually really nice. The food is good as well. However, the service is really awful it leaves me a bad customer experience.