2 Nelly Dewi - 5 months ago
First, we asked for non smoking room, and the cs said yes available, but we were given a smoking room, and the smell of the room is so bad, residu of cigarette smokes. So uncomfortable, the only thing that good is the toilet, clean, warm water and shower. The second unbelievable thing is there is no wifi service in the room, only at the lobby. That's so unacceptable, because we ever had lower budget than this hotel, wifi is always available at the whole hotel area. and the last one, the staffs are not so friendly, especially the receptionist at the front desk. That's all.. once is enough!!!
