5 Stephanie Ofreneo - 7 months ago
This is by far the best boat experience and team ever. I am easily able to book my tickets on WhatsApp with my boat ticket agent Ari (but you can also WhatsApp Tanis to get tickets — KITAS holders have discount from foreigners FYI), then pay and get my tickets at their booth at suburban. Then wait for the team to direct us to the boat. I like that when we get tickets, they give us a lanyard/color-assigned neck tag, so you know which group you’re on.
Then when boarding the boat, the team is so helpful and the drive is so smooth, quick and beautiful. I try to be first to board top deck because I love the view and the captains music playlist. I am not even sure if you can hear it on the main deck but it’s a fun time for me.
Whenever I arrive to the dock at Penida for my return trip to Sanur, the staff knows my name. And it just adds a lovely touch to feeling safe and connected to your travel plans.
Lastly, I am sooo sooo grateful for their team bc upon leaving the boat at Sanur, I forgot my bum bag (careless error of my own fault) because I was talking to new friends on boat and had thought I put my bag into my partners back pack. I had texted the WhatsApp of Tanis Boat and my boat agent who reserved the tickets for me. They were so helpful sending me videos of where I may have left it and updates, and immediately next morning, their staff had found the bag and sent it back to me. They even sent a video of what the bag was and what was inside. Nothing taken. I am soooooo grateful. Thank you to Tanis and Ari (my boat agent).