2 Sonatha Christianto - a year ago
Really disappointed to this hotel. I made booking with Travel Agent. I had already paid and confirmed. But, at 9pm i had arrived to the hotel, all room was already booked. There were no more room.
It was new year's night. All another hotel is already booked too. The travel agent provided me another voucher, even it wasn't their fault. But the hotel didn't please me, even it is the hotel's fault.
Really bad and poor management.