1 Joe - a month ago
This hospital doesn't even deserve even a single star. I used to live nearby, so basically no other choice. Long before covid this hospital was already in a wreck, bad staff, bad management, doctors great but such a pity.
During covid, they have a drive thru service which is nice and still in service until today. Unfortunately, bad management is a virus in this hospital.
Here is one tiny detail example; Once you've done your lab test, you have to tell the staff to email the result otherwise they'll assume you'd come for the result even though as an occasional patient, your id is already in their system. As if their labs are a different entity. Imagine during the peak of covid.
Perhaps a new hospital management system.
At this rate you'd be better off to other hospital groups such as pondok indah or at the very least siloam.