0 Trip.com Member - 3 years ago
I booked this hotel as it was a cheap option because I was meant to be in Jakarta for quite a while. The pictures looked good so I thought it'd be a nice, cozy budget accommodation. However when I arrived I was surprised to be given a room with no ventilation, (besides the hole in the bathroom wall), that had the overwhelming smell of urine. The bathroom floor was drenched because of leaking pipes and everything was moldy if not rusty. I approached the ***ager to ask if I could switch my room, to which I had to pay more. Yet, same issues in the other room. I booked the hotel for a period of 3 weeks but after 2 nights there I had to leave. I asked the ***ager if I could be refunded with any amount as I'm a student and I paid quite a bit of money for the upgrade (which wasn't up to standard). To which he refused. I'm not the type for negative reviews but I believe this one is an exception.