3 Hendra Soesatyo - a month ago
Located in Ayana Jakarta, Blue Terrace is one of the great place to hang out with your friends to find healthy and organic foods. However, the service speed needs to be fasten to ensure the customer experience is satisfied especially for a restaurant in the five stars hotel.
When the first time I arrived, there were nobody to greet us until i asked the concierge regarding empty seat. And after that they just let me seat and help arranging the seats. The waitresses were actually nice and helpful, however it seems it was only 2 of them while serving the entire restaurant so it seemed understaffed. The average duration for waiting food and beverages were 30 minutes and it is better for you to reserve all the food in the beginning. Apart from that, the lag time for taking additional menu was even more than 10 minutes.
On the brighter side, the food and beverages were amazing! It tasted perfect starting from the salmon crispy, desserts and also the drinks. I really loved their food as the taste was fresh as well.
In the end, Blue Terrace offers unique experience and food presentation with an amazing taste. However, to fulfill the 5 stars standard, they need to fasten the service as well. I will be back here but I will do pre reservation to ensure the food can be prepared first and served when I arrive.