4
Roy Tumimomor -
2 years ago
Disclaimer: Unpopular opinion.
At first, I was going to give this hotel a 1-star rating. What? Yes, a one-star rating was my initial intention. Nothing out of the ordinary when you're visiting by car, but when you ride a motorcycle, the parking spot was on 2nd floor, that should not be a problem either, IF the access to the hotel is available for the floor, there used to be one, but now it's locked. Now for the reception, and lobby. OK, nothing strange here too, the check in (and out was smooth), no deposit needed. Time to go the the room. It was dark with all the yellow lights ambiance, but it was done in a wrong way. I don't know how old this hotel, but it seems and feels that it hasn't been maintained properly. The drainage in the bathroom was all wrong, tiles tilted the wrong way, so the water directions was not go straight to the drainage. The bad was not as tidy as it should. The air conditioner was great though. The breakfast was OK, not much of variation, but OK. You can pay with credit card with minimum purchace of 100K rupiab. OK with all the bad thing said, why 4-star? Here is why. Service beats everything. This is personal experience, don't know about the other visitors. As I went back to the room after a morning swim, the room was tidy, all the towel replaced, amenities renewed. This happened when we we going to check out only a few hours later, so it definitely a plus. I know this seems unfair for the other hotel, but, that was unexpected.