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Suhani Sharma -
5 years ago
If you wish to mingle with loads of backpackers and befriend them,
Come to Point Break Hostel
If you wish to be soak up the positive energy along with lovely morning breeze and swell time at the hammock in the garden,
Come to Point Break
AND, if you wish to have your money stolen and be ill-treated by the manager,
Come to Point Break.
This hostel has the makings of a great hostel, the many facilities include projection wall for your favourite movies, bean bags at the balcony overlooking green rice fields, free coffee, comfortable beds, nice garden and awesome vibe. However one major flaw is that there is no safety and security of your valuables.
The paid locker provided by the staff opened by not just the key provided but multiple keys, and to top it all off, when I requested the management to refund the stolen amount of IDR 450,000, they not only refused, they also told me that they trust their staff. After constant requests, one of the staff members told me he will see if he can get me some discount for the remaining stay I intended at the hostel, and to my utter dismay, the hostel owner, an Italian, who was told about the incident chose to completely ignore to address the issue and just said - "Good Morning Suhani"
This place is a disaster. They charge you IDR 50,000 for lockers that provide no safety. They take no responsibility for the money stolen. And finally, they completely ignore to address the issue.
My recommendation to you guys is to skip this place for accommodation. This place is an absolute nightmare, especially since anyone coming here would be on a budget and IDR 450.000 stolen would be a major dent on anyone's budget while backpacking Bali.
The only good person in the staff who showed a bit of compassion was Alexa, who will guarantee you help and assistance with a broad smile of her face.