GUARDIAN - Bali Galeria Mall

1 Alex - 8 months ago

I went here today to purchase medicine for a sinus headache. The saleswoman was trying to sell me vitamins for 330k (after explaining in Indonesian and English what I was seeking). After calling her out she directed me to the appropriate pain reliever for 15k. Many businesses set a sales target for its workers...this may be one of them? Amazing...????

3 ChanS - 3 years ago

Small sized Guardian store, not too many variants of each category, but still useful in case of urgent medication. Few collection of cosmetics is available, and some good vitamins too. Price is slightly higher. Staffs are not too many but attentive and helpful.

5 Aditya Nallakrishna - 7 months ago

One stop shopping for your health and beauty needs

5 Venerdi N Tanaya - a year ago

Explain everything.... Alexa helped us a lot

3 Meg - 4 years ago

Small guardian. The products aren't many, which they should be in Guardian but weren't in the Guardian Mall Galeria

1 Ratna Laeli hamadah - 2 months ago

(Translated by Google) There is a phone number but it's hard to contact, absolutely no one picks up the phone

(Original)
Ada no tlp tapi susah di hubungi, sama sekali tlp ga ada yg angkat

1 Dea Kemuning - a year ago

(Translated by Google) Only in this Guardian I was given bad service. At first, I asked the cashier if they had Sucralfate, but they haven't looked for it in the warehouse yet they said NO in a loud voice. Then a female employee in a white coat walked past the cashier (I assume she was a pharmacist), the cashier called her, then asked "do you have liquid sucralfate (syrup)" then the employee in the suit said curtly "what medicine is that? What medicine is it for?" Then I said I used to buy at the Guardian, that's why I asked. The cashier curtly said I DON'T HAVE IT, I KNOW I DON'T HAVE BECAUSE I'VE NEVER HEARED THE NAME. Until I told you, it's okay if you don't have one. Why do you have to be like that? I said even if I really don't know what this drug is, I should ask first and look for it first, don't immediately say that curtly. Next time, please train the employees to be more polite and aware of customers.

(Original)
Cuma di Guardian ini saya diberi pelayanan buruk. Awalnya saya tanya ke kasir apa mereka punya Sucralfate, belum dicarikan ke gudang sudah bilang GAK PUNYA dengan nada kencang. Lalu seorang pegawai wanita dengan jas putih lewat di kasir (saya asumsikan beliau adalah apoteker), kasir panggil beliau, lalu bertanya "punya ga sucralfate cair (syrup)" lalu pegawai berjas itu berkata ketus "obat apa itu? obat buat apa itu?" Lalu saya blg saya biasa beli di Guardian ada makanya saya tanya. Dengan ketus kasirnya bilang GAK PUNYA, SAYA TAU DISINI GA PUNYA KARENA GA PERNAH DENGAR NAMANYA. Sampe saya blg yaudah gak papa kalau memang gak punya. Kenapa harus ketus begitu. Saya bilang kalaupun memang gatau obat ini apa seharusnya tanya dulu dan carikan dulu jangan langsung ngomong ketus begitu. Lain kali mohon ditraining pegawainya supaya lebih sopan dan aware sama pelanggan.