Optik Seis - Bali Galeria

5 Wiwid Paporakis - 4 months ago

I have been Optik Seis’s loyal customer since I lived in Jakarta for over than 10yrs and now I live in Bali. Always a nice shopping experience in Seis Mall Bali Galleria, not only that the collections (especially the High End brands) always up to date too but the staffs are knowledgeable and very friendly. The store always clean. The staff greet customers in appropriate manner without being too closed that makes the customer feel pressure to buy the products. The after sales service are excellent, even though I bought the sunglasses from 12yrs ago if I ask for a general wash-clean when I visit the store the staff will assist immediately. Keep up on being the best Optic store in Indonesia.

1 Emmy Agustina - 3 months ago

Your staff at Optic Seis - Bali Galeria promise me to contact me the next day after I left the store, on Friday, 8th July 2022 and till today Wed, 14th of July .. (its been 5 days passed)... no one contacted me as his promises!
I have been trying to contact your customer service several times and same.. till today no news regarding to the problem of my glasses (I purchased it on 24th June 2022).
I don't know what's going on and when I can pick up my glasses. I felt neglected and it was very frustrating and disappointing!
I need the glassess before July 20, 2022. Is that anyone can contact me back to explain ?

5 Frederic Van Cauwenberghe - 3 years ago

Thank you. Repaired my glasses for free. :)

5 desy wardhani - 6 months ago

Fast response, good service, the only one suggestion is it will be better if optik seis can provide also delivery services for selective area.

5 T Septiana - a month ago

Great service ,friendly staff and good products.

5 El Sans - 9 months ago

Many great collections that I like, friendly and knowledgable staff. Defo recommend this store if you’re looking for some good glasses!

4 Ida Bagus Putu Wiracita - 8 months ago

Ya, the staff was very friendly and helpful, we were satisfied with the service ????