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R. Dicky Johar Pribadi -
2 months ago
I can understand that the pandemic has a big impact on the tourism sector. Yet, please don't open the booking if you're not ready!! I really had bad experiences staying here, even I booked for 2 nights and 2 rooms. Here are some points why: there was a cockroach, the lamp was sometimes broken/could not be switched on, the curtain was so dirty, the water sink was broken since there was stuck rice inside the pipe (so disgusting), the room smells bad, the broken chair outside, the chair outside so dirty with bird poos, the floor was not clean like not mobbed, the doormat was not provided, when the doormat was given, it was freaking dirty, I called the room service, but no answer at all. I asked to move my room, but then the staff cleaned my room and my mom's room in the night. Why didn't they do it earlier? I also asked to not stay in the second night and I wish I could get a refund, yet they didn't do anything!!