Siloam Hospitals Lippo Village (Gedung B)

5 L3n4 - a year ago

Good service hospital, and there are some drinks vending machine.

2 Noviyanti - 2 months ago

(Translated by Google) The motorbike parking lot is far from the location of the hospital.
The condition of the toilet when I wanted to go inside was dirty, muddy, and smelled like urine. Like unkempt, there is no cleaning staff on duty.
The counter service, which has a lot of new patients confused, is being passed here and there.
Why is there free wifi if it can't be connected properly.
The doctor ordered to come in the morning at 07.00 eh, instead he just came to serve patients after 12 noon WIB. Make the patient wait too long.

(Original)
Tempat parkir motor jauh dr lokasi RS.
Kondisi toilet saat saya mau masuk ke dlm, kotor, becek, dan bau pesing. Seperti tdk terawat, tidak terlihat petugas kebersihan yg bertugas.
Pelayanan loket yg banyak membuat pasien baru menjadi bingung, dioper kesana kemari.
Buat apa ada free wifi jika tdk bisa terkoneksi dng baik.
Dokter menyuruh datang pagi jam 07.00 eh malah baru datang melayani pasien diatas jam 12 siang WIB. Membuat pasien menunggu terlalu lama.

3 Daniel Azarya - 9 months ago

(Translated by Google) As a Kidney-Hypertension (BPJS) patient, I am very disappointed with the treatment u0026 services at Siloam Hospital Building B, because as a patient I was treated by an Internal Medicine Specialist instead of a Kidney-Hypertension Specialist who was supposed to treat me. If it can't be handled by the Internal Medicine Specialist from the start, it should refuse. But in the administration it was accepted and it has been running for about 5 months and when I wanted to go back for outpatient treatment, the administration said that the BPJS system had only changed 2 weeks before, but it was only the Thursday before that I just took control. I was also surprised because most of the administration's reasons for speaking were uncertain / Alibi. Even though my condition was Chronic Kidney Failure End St.4. I hope that an incident like this will only happen to me and not happen again to other patients. Please fix it again???????? Warm regards to Siloam ????????

(Original)
Saya sebagai pasien Ginjal-Hipertensi (BPJS), merasa sangat kecewa dengan penanganan u0026 pelayanannya di Rumah Sakit Siloam Gedung B, karena saya sebagai pasien malah di tangani oleh Dokter Spesialis Penyakit Dalam bukan Dokter Spesialis Ginjal-Hipertensi yang semestinya menangani saya. Jika memang dari awal tidak bisa ditanggani oleh Dokter Spesialis Penyakit Dalam seharusnya menolak. Tetapi di administrasi diterima dan sudah berjalan kurang lebih 5 bulan dan saat saya mau kembali untuk rawat jalan, pihak administrasinya berkata kalau sistem BPJSnya baru berubah 2 minggu sebelumnya, tetapi baru hari kamis sebelumnya saya baru kontrol. Saya pun heran karena administrasinya kebanyakan Alasan ngomongnya tidak pasti / Alibi. Padahal kondisi saya sudah Gagal Ginjal Kronis St.4 Akhir. Semoga dengan kejadian seperti ini hanya menimpa saya seorang dan tidak terulang kembali untuk pasien yang lainnya. Mohon untuk dibenahi kembali????????Salam hangat untuk Siloam????????

4 Nindya Anisa - 3 months ago

(Translated by Google) Actually the service of medical staff or administrative staff is quite satisfactory. However, when I checked up for the first time, the clinic was another specialist doctor, the polyclinic was on the top floor. I have an uneasy condition which is where' the nurses ignored me when I asked for the first time and were nice, THEY LOOKED AT ME FOR A GLANCE THEN BACK FOCUS EVEN WATCHING THE TV BROADCAST NEAR THE NURSES' TABLE'
Maybe I can tolerate when they just glance and then immediately answer my question, but this can be said to take time for them to answer, until I myself pretend to focus on what they see after being ignored like an idiot.
This is my experience at the 2nd floor polyclinic

(Original)
Sebenarnya pelayanan staff medis ataupun staff2 administrasi sudah ckup memuaskan. Akan tetapi ketika Saya chek up untuk pertama kliny k dokter spesialis lain, yg poli ny berada di lantai atas. Saya mengalami kondiai yg kurang mengenak kan hati Yang Dimana' Para Perawat Acuh Ketika Saya Bertanya Dengan pertama kalinya dan secara baik2, MEREKA MELIHAT SEKILAS KEPADA SAYA LALU KEMBALI FOKUS MALAH MENONTON SIARAN TV YANG ADA DEKAT MEJA PERAWAT'
Mungkin saya bisa saja mentolerir bila mana mereka hanya melihat sekilas lalu langsnung menjawab pertanyaan saya, akan tetapi ini bisa dikatakan membutuhkan waktu untuk mereka menjawab, sampai2 saya sendiri pura2 terfokus melihat apa yg mereka lihat setelah diacuhkan seperti orang bodoh
Ini pengalaman saya di poliklinik lantai 2

5 Daniel Tobing - 3 months ago

(Translated by Google) even though my father was treated in 3rd grade, but the service was very satisfying from the emergency room to the registration was very fast..the doctors and nurses were also kind and friendly, making patients recover quickly..thank you????

(Original)
ayah saya walaupun dirawat di kelas 3,tapi pelayanan nya sangat memuaskan dari IGD hingga pendaftaran nya sangat cepat..dokter dan perawat nya juga baik dan ramah bikin pasien cepet sembuh..terima kasih????

4 Dwi Priyanto - 3 years ago

(Translated by Google) It's good enough,
The registration system to see a doctor has been systematically arranged, and there are quite a lot of front office employees serving.
Understand that sometimes the service interaction seems firm, it could be due to having to serve a large number of patients and sometimes it is explained that the patient does not understand well ????, even though if we ask questions properly and politely, we will get the same treatment.
Keep going, continue to serve with sincerity and smile.

(Original)
Sudah cukup baik,
Sistem pendaftaran hingga ketemu dokter sudah diatur sistematis, karyawan front office yg melayani juga cukup banyak.
Memaklumi jika kadang secara interaksi pelayanan terkesannya tegas, bisa jadi dikarenakan harus melayani banyaknya pasien dan terkadang berkali dijelaskan pasiennya kurang ngerti ya ????, padahal kalau kita bertanya dengan baik dan sopan maka perlakuan sama juga akan kita dapatkan.
Maju terus ya, terus melayani dengan ikhlas dan senyum.

1 Cynthia ayulia arsyad - 5 months ago

(Translated by Google) It's difficult to call the operator, even though I want to monitor my father who is in a special room, can't be visited at all.. Too different because he uses BPJS

(Original)
Susah buat telfon operator nya, padahal saya mau pantau ayah saya yg lg diruangan khusus, tdk bs dibesuk sm skali.. Terlalu dibedakan krn menggunakan bpjs????????