4
A Canadian in London -
3 years ago
Excellent front desk staff - very polite and helpful. Rooms are very small but well designed (light switches, power plugs and mirrors where you need them) and have very comfortable beds. Location is convenient - close enough to walk to the train station and some tourist attractions, with lots of food nearby. Room service was a nice surprise at this price point. Really good deals sometimes available on booking sites. You can hear a little bit of road noise during the day, but it quietens down at night so you can sleep well. Cleanliness was adequate where it mattered (sheets were clean, and towels were changed regularly during my stay) although the bathroom was a bit stained and looked like it was due for a good scrub, and there were crumbs in the corners of the room left from previous guests (I think this may be due to how small the room is - it must be quite hard to clean into the corners when there's only 6 inches between the bed and the wall). The shower needed maintenance (the shower head was damaged so that all the water came out on one side). Overall, i was happy with my stay.