The Alimar Premier Hotel Surabaya

1 Shoaib Khan - 2 months ago

Worst and annoying Staff who even dont know how to talk with Customers and also the room have AC with loud sound and not make the room cool , i check out from this hotel
Dont go to this hotel because a 2 star hotel is better then this waste

3 Merina Carolina - 9 months ago

The hotel was clean and nice. The staffs were friendly. During the check in process, we need to pay deposit for about IDR 200.000 and since I paid using card, they wired back the money a week after I checked out. Also, we need to choose the food for tomorrow breakfast. There weren't many choices, pretty standard like nasi goreng, mie goreng, or american breakfast (bread). And the taste was not really good.
I would love to stay there again but not for the breakfast!

1 Erick Chandra - 8 months ago

The security's and room service's service are expected and good enough

But the receptionist was not really friendly and really defensive.
Internet is the worst experience, can't do anything with the wifi provided, when complained about it the receptionist keep mentioning that there isn't any trouble, and the worst was he mentioned that they will call the internet provider after there is another complain (?) but how about my complain (?).

5 Muhammad Azimul - 8 months ago

Stay here in family room, the place is big and very nice for family with kids like me. The service is nice, and the rooftop swimming pool is worth to try. Overall recommended as this hotel also on the city center and near many tourist attraction place like monumen kapal selam, atlantis land etc.

4 LIANNAWATI SUSANTO - a year ago

It's a comfortable place to stay eventhough the room is not so big..Nice view and strategic place to go shopping or even other purposes. Only one thing to be improved...the room service. The staff refused to pass the things we bought from outside or even if we got a thing from outside. So we should get down n take the things by ourselves.

5 SaNaMaGiToZaKi Channel - a year ago

It offer all you can eat in the rooftop and any kind of foods that serve in this hotel is so delicious... The hotel room is so clean and the staff is welcome us well too... I really recommend you who looking for vacation with family, friends, or couple in hotel because this hote offer you good services...

3 Sherly Yuvi - a year ago

I took superior room w/ bf. Coz of PPKM, we got salty fried rice +omelet +tea in a box. The room is so small and very hot (maybe the AC need repairment). The best point is the rooftop swimming pool.