2 Anggraeni Navytasari - 3 months ago
I would like to give 5 stars but there was some points that need to be improved:
1. Once i entered the room, there was water leaked on the bathroom floor (near closet area)
2. There was spider web on the edge of the room
3. I really disappointed with the receptionist work ethic. So, my family send me dinner as a surprise present and left message to the receptionist and inform us if the package arrived. The package actually arrived at 19.30pm but we have no call to inform about our package arrival until we contacted the desk on 21.00pm asking if they are received our package and the receptionist still have any courage to make unbelievable reason about why they did not contact us.
Although the ambience is nice and the food is delicious, there's really a shame about the work ethic of the hotel workers.