Fraser Place Setiabudi

4 Irwan Mursalim - 4 months ago

A good service apartment in Jakarta. The facilities are complete and the service is as 4-stars hotel standard. Room and Bathrooms are clean and very spacious. The 2 bedrooms apartment is very good choice if you go with family/friends. The kitchen is also complete with cooking and dining utensils.

One thing that might be improved is the parking and entrance procedure for those who drive and want to check in. The security was not helpful and tend to be rude when I wanted to check in and tried to park my car in parking lot in front of the lobby. They kept saying that I could not park my car there and need to go to basement. But to go to the basement, I need to check in to get the access card. So, how I could get the access card if I could not leave/park my car in the parking lot in front of lobby to check in?

After check in, I have to go out again to the street, and re-entry from the main entrance to get access to the basement parking lot. The security there was also unfriendly and harshly asking where I want to go. He just went soft when I said I am staying there.

The parking lot for Fraser Place is in the basement and joined with their apartment. The assigned area for guests is quite far and fuzzy. They also close the entrance door to the lift at 10pm. So beware that if you park in Basement 2, after 10pm you will need to have a very long way to the lobby area.

The receptionist was also not accomodating my complaint regarding this well. Perhaps, it is just a common issue that most guests complain about. It was such unpleasant entry and check in experience for me, considering the standard that the place should give. Yet, the place and facilities themselves are good.

5 Rama A. - a month ago

One of the best you can get for an apartment around Setiabudi Kuningan. The service and security are good. The unit is relatively new. The pool is awesome. The breakfast is nice but basic.

If you need a quite place in the heart of Jakarta, this is one of the choices.

5 Chor Yong Yeoh - a month ago

everything were perfect, big , clean , spacious room. equipped with cutlery and cooking utilities. washing machine and dryer . all good except the housekeeping service were bad. call for hair dryer and iron board waited for 20mins. called for detergent , waiting for 30mins . i doubt if they are carrying from Bandung city or what......unacceptable turtle housekeeping. the rest were perfect.

5 Sam - 4 months ago

Strategic location and great service, staff are at the top in their class.

Last time I've been here years back, ordering food online is a bit of a hassle since we're called to pick it up ourselves at the lobby but this time we're given the option to have them bring it up to our room, that's a small but nice change from before.

5 Chef Vindex Tengker - 5 months ago

Great acomodation with a full furnished facilities, a complete kitchen set and dining, washing machine, microwave, ironing and board etc. Spacious and clean room, good for short or long stay. Great pool and jogging area. Food are great in quality and variation. Have a great meeting and stay.????????

1 Michael M - 4 months ago

non smoking at premier level 12.
The parking lot is used by others, you have to wait the security to assist.
Room key card is expiring before checkout.
Dont expect 5 stars hotel experience.

5 Anggi Fellyana - 2 months ago

A very nice place to stay in. Tidy and clean room, good and complete facility, very welcome staff, near to restaurant and mall, just one step away to go to setiabudi one. Will be back for another night.