4 Marina Hastuti - 2 months ago
Good place to stay for a family vacation because of the location. A bit disappointed that the hotel did not fulfill our request for the connecting rooms when we have booked a month prior, no information or confirmation in advance or prior to the day of the check in regarding this matter. Breakfast was quite ok, more carbs dishes provided (nasi, nasi goreng, bihun goreng, potato wedges/corn cobs and pastas) there were only few proteins served (we only found cah sayur and ayam opor/ikan asam manis). Staff were nice though it's a bit unusual for not having any guard or staff on standby around the pool area. When we asked for the swimming towels, the staff told us to use the towels provided from the room, but the hotel should understand that towel used after swimming will surely be drenched and unable to be used for the shower in the room. We had a problem with the door in one of the rooms we booked but the staff was able to fixed it after 3x of calling the receptionist.