5 Nelly Lim - a week ago
Excellent service, fast response from the nurse team in charge of level 5 where I was hospitalized during the week of Sept 12-16,2022. Clean and hygienic. Head of ER and Head of nurse were very helpful and friendly. GM is a very friendly person whom I met. Only 1 concern: please keep the food served to patients warm so that patients have the appetite to eat although we know how hospital food tastes like. Overall: diamond star rating for a hospital in Medan. Keep up the excellent service, team!