1
ade hartanti -
3 years ago
Luckily we stayed only 1 night. And the experience is already bad.
We arrived at 9pm at night. There was no problem drg check in.
The room is very small, no windows, and smells like smoking room even they said it is a non smoking room. We accepted the room since it was late already and we were tired.
The drainage of the bathroom is really bad. The water comes out to the room floor then we have to dry it with towel before sleep.
The breakfast is not good. Not many varieties and the taste is just ok, not good. The fee for extra breakfast is overpriced, 70k/pax with that limited and non tasty food.
The night before, we stayed in other hotel in the city centre with a lower price and much better experience that is why I say this hotel is a rip off. The room in the other one is bigger, the location is better, the breakfast is nicer and more variety, also the extra breakfast costs only 30k/pax.
To make everything worse, during the check out the give us an unpleasant experience. The receptionist said there is yellow dirt on the pillow cases. I didn't use any cream or anything that will stain the fabric. The housekeeper brought down the pillow cases and the bed sheet. They showed us the stains. It is actually the stains that seems there for a long time from an old fabric. It has nothing to do with us. We argue with the receptionist and they accepted that it was not our fault without even saying SORRY.
Please don't stay here.