Hotel Tjampuhan Spa

3 Barnum Cohen - 2 months ago

This place feels like it has seen better days. My partner stayed here 15 years ago and said it was impeccable but now it has lost its charm. The rooms are a tired but spacious and beautifully put together. There was a bath but unfortunately the plug was broken so we could only use the shower. Staff (of which there are many) are all very nice but appear to be standing around not doing much. Pools are not good. One is full of algae and insects (more like a glorified pond) and the other is not much better and packed with high school students. The lounges are mouldy and stained. The food is terrible. The buffet breakfast was like eating bad airplane food. Club sandwich was $14, unseasoned, cold and we were made to pay upfront (for room service) instead of adding it to our bill which is weird. They should get a new chef. This place has a lot of potential but needs to step up its game. Room is $100 a night but you can find nicer options in ubud for half the price. I hope this place can turn it around because you can tell it was once somewhere special

4 Daniel - a month ago

My partner and I stayed for 3 days, the staff were excellent and made sure to accommodate us at every opportunity. We stayed in the coconut room, the room was a bit old and due to this there was some wear and tear which is expected. There was a small problem with our shower but it wasn't too much of an inconvenience. There were some bugs around but this is expected when staying so close to nature. Buffet breakfast was great with a rotating variety of foods. Pools were a little out dated also but still perfect for a quick swim and somewhere to relax. Located very close to the ubud markets with lots of activity for both vendors, food and temples. We loved our stay here, thank you for having us.

4 JOHN MONRO - 2 months ago

This hotel is an icon, almost 100yrs of established landscaping, structure, well maintained property. Its like stepping back in time to the old Ubud before modernisation.
If you love history, architecture, history then this hotel is for you
It has a fantastic natural spring cold plunge pool, thermal spring heated spa , sauna and steam room all set in a setting like no other.
If your looking for an old balinese experience with thatched roofed villas that are comfortable in nature then this well positioned hotel only a short 10min stroll from the centre of town is for you as it was for us.
Peace out!

2 Eriko Louise Visitacion - 3 weeks ago

Complimentary Shuttle Service still advertised on their website and on their brochures in the hotel. Main reason why we have booked Tjampuhan. Upon check-in staff staid they have stopped shuttle service since Covid and had not brought it back, they just said “sorry” and will let their boss know to change the website… quite disappointing.

We paid almost 3,900,000 RPI for 2 nights stay (3 people). Breakfast is ok with a lot of fruits. Pool is no longer maintained and complimentary Wifi does not seem to work very well. We had booked a Deluxe Room with Airconditioning. Rooms need maintenance work.

3 Jen - 2 months ago

Well I booked and wanted to stay here .. oldest hotel in Ubud Built in 1928..
Beautiful Architecture..
However 97 stairs down to our room then 97 back up .. 3 times a day ...????
Staff were friendly..
Food and Breakfast at Restaurant was Average.
Small pool..
Very Damp...in bedroom
Nothing would dry..
So I guess been there done that ..
I wouldn't stay again

2 zee H - 3 months ago

Only good thing about this place is Location which is beautiful and very close to nature, but the hotel itself really needs to invest some money to update and upgrade its facilities, like rooms (which only look good in pictures) , beds, mattresses, pillows, doors, windows, restaurant area, poolside area and spa area, overall everything needs to be updated, everything is so old and shabby. Also there is nothing good about the service apart from happy and smily staff. I booked Tjampuhan Honeymoon Package directly with the hotel on their website, thinking that we will be treated as a Honeymoon couple should be treated but it was a huge disappointment. According to our Tjampuhan Honeymoon Package we should have been provided with a basket of fruit on arrival but we were disappointed to see a basket with 4 pieces of fruit ,which I could easily hold in my fist, with one of the fruit had fungus on it so we did not touch the fruit (the value of the fruit basket was not more than 20000IDR u003d £1.10). We were also offered a candle light dinner as a part of our package but after having breakfast and lunch in their restaurant few times, we did not bother to go for it as we did not find their food tasty. Also they have a set menu for this deal and we did not like anything on the menu. We ask hotel to cancel our dinner which we supposed to have had one night before our check out. I was also surprised that the hotel management did not bother to ask us why we rejected their candle light dinner. They did not even bother to ask anything about their services or questions like how was our stay or something like that at the check out time. They just took the full payment, gave us the bill and thats it nothing else. I will not recommend this hotel for this price (£70/night) I think we did not receive the service and quality for the value of money we paid. It was also mentioned in the package that we will be given a surprised gift on our check out but no one from hotel management mentioned anything. I also wanted to mention here that we did not make any complains to the hotel for any of the above mention things as we did not want to waste our time and energy for negative things and also it was a short 4 night stay. However if we had stayed longer I probably would have complained but I don't think they would have dealt with any these issue professionally.

5 mohsen m - a month ago

hi
recommended to every one that if you want to go to Bali divide your time in stay in this hotel ( or another hotel in UBOD ) and another place in KOTA area .
very good atmosphere. very beautiful view . good breakfast .
old some things like as plugs bathroom .
some ant was in the room .
but it was a nice experience.