Cloud Nine Estate

Jl. Raya Sebali Jl. RSI Markandya II, Kelusa, Kecamatan Ubud, Kabupaten Gianyar, Bali 80571, Indonesia
Hotel Villa
User Reviews

5 ShuGa Photography - 3 months ago

We'd like to thank the whole staff of this amazing place filled with calmness and light.
The stay was amazing, we loved each day of our stay there.
Special thanks to Tado who was courageously trying to find my crashed drone in the woods while it was a poring rain.
And thanks to the beautiful owner - Kelly, who was kind enough to guide us through the best places around.
See you soon again, Cloud Nine!

5 Pranav Chada - 3 months ago

Extremely comfortable rooms and top class service. The staff are extremely friendly and the place is truly relaxing. The daily room service is prompt and the breakfast is amazing.

The location is close to ubud but you need a scooter or taxi to get into the main area, it is a bit far to walk and the road is very steep.

4 Martin Stefanides - a week ago

Positive:
+ The villa itself is beautiful, has an amazing view and is located directly in the jungle.
+ Also the location is perfect; just outside of Ubud, far away from the noisy streets and therefore very quiet but still accessible by "Grab Taxi".
+ It was always very clean and tidy after daily room service. In the evening they also close the mosquito nets above the bed and set up mosquito-repellents.

Negative:
- The biggest negative point is the staff being very intrusive. If you stay at the villa for the day, they drop by several times during the day. To prevent that you can close the main gate. But if you close the main gate, this changes to calling or texting several times. Ergo the relaxing atmosphere of this villa is disturbed by the staff on a regular basis.
- Also the staff is over-extraordinarily friendly; even if that sounds weird, but they ask the same exact default small talk questions about your day every time they see you. So with time we tried to avoid any possible contact.
- A further negative is the breakfast always being cold when we got it. They even request you to tell them the day before the exact time at which the breakfast should be served; still it was cold every time.

General information:
u003e As the villa is in the jungle, there are some insects around and also geckos. Three geckos even lived with us in the villa. They didn't really bother us much as they lived on the inside ceiling and they ate the insects that managed to sneak in. But sometimes they left poop on the table/floor, but which was always promptly cleaned by the Cloud Nine Team.
u003e The villa offers to hire a taxi, which we used twice. But in general it is 50% cheaper to just hire a taxi with the Grab app to get to the centre of Ubud.

tl;dr: Beautiful villa and perfect location for relaxing, whereas the relaxing vibe is disturbed by the intrusive staff.

5 William neill - a year ago

What an amazing staff and location with great accommodations. First of all the staff. Incredibly friendly and kind. A reminder of why we love Bali. Everything they do is with class and a smile. The breakfasts are delicious. I had the yogurt and fruit every day. My partner had the eggs and loved them. The afternoon teas were wonderful. The villas themselves were well appointed, extremely comfortable and came with turndown service. Amazing. The pool is small and perfect with a view over a river gorge. It was very quiet. Rarely if ever heard any annoying roosters or dogs. We would have stayed for 6 months if they would of let us book it. Do yourself a favor if your looking for a decadent stay, stay here.

5 Дмитрий Каленюк - 7 months ago

Super cozy and modern estate in Ubud!
We were living here for 1 month!
Very reliable and friendly owners Philip and Kelly. ✌????
Highly recommended!

5 Beng Kooi James Ong - 5 years ago

The best accommodation my family has ever stayed for our vacation. The villas are beautifully designed and built. The quality of finishing is impressive. Enjoyed ourselves simply hanging out around the compound of the villa. The greenery view of the valley is simply therapeutic and amazing. The stay comes with breakfast and afternoon tea, which are delicious and so beautifully presented. The staff are so hospitable and treated the guests like family. They gave us a phone to contact the concierge for any help when we are out during our stay. Very impressive service. The host helped us to planned activities around Bali. Great recommendation from them. Definitely looking to come back again.

5 Nana Arasah - 5 years ago

The staff at cloud nine is amazing! They are always smiling and are the exact definition of being hospitable. My friend and I are extremely afraid of bugs and one of the staff members were more than welcome to come in our room and kill it.

I have stayed in many hotels around the world and cloud nine is definitely in my top 5. The breakfast they serve is also amazing!!

You will definitely have an amazing stay! Our villa was so beautiful ????

Map Location
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