1
Nab Mo -
a month ago
If there was a way to give -stars that would be what I would give this place. We stayed at Bucu View for 2 Nights and we had a horrible stay. I am nearly 6 months pregnant and their safety standards in the room was dangerous. A curtain rail came off the wall and fell on my head and hurt me and the hotel did nothing to help or compensate. They just said; ‘oh, it never happened before’.
To start with, the accomodation did not have the room we booked. There was no changing of it either, they first said we can move you then later made some lame excuse.
The room was not clean, bed sheets had stains and curtains had mould and blood stains. Disgusting! The bed was horrible and rock hard with a constant creaking noise. There was some electrical wiring issue in the room which was really annoying, you could hear a faint radio or tv constantly being played from the head rest.
The shower and toilet stunk constantly of sewage, nothing to help this, and again no rooms to move to. The sink tap was loose, almost falling off and sink was dirty, toilet roll holder was broken, and the worst one was the curtain rail to the bathroom area, it randomly fell off the wall when I tried to open it and the pole hit on my head. Unbelievable, they would not even give $5 discount at checkout.
Stay away from this place! Management is poor.