1 Rouicha Oberweis - 2 months ago
DON’T GO TO BLIND DOG IN!!! The staff scams and lies to the guest’s.
My experience was horrible and made me cry. I booked my private room with hostel world and had to do a down payment. When I arrived, they said that they didn’t had my reservation and place for me. I said that I wanted my money back, but they didn’t wanted to give me my money back. The host said that Hostelworld is not part of them and that someone else is trying to wel their rooms. After a few minutes she came back and showed me the reservation on her phone with my information. The fact that she showed me, meant that she was already lying. I said that I wanted to go to the normal hostel rooms and pay with the money I already spend on the down payment and then suddenly she could make some room.
Someone was already staying in that room, but the guests were staying at the Nusu islands, so they wouldn’t get back for a few days. She charged me full price for a room that was already booked, so made dubbel the money. She kept pushing me to pay, before I even saw the room. Later I found out that she did the same with another person.
She also wasn’t very helpful and gave me the wrong directions. The room was dirty, there were insects everywhere in the room. Aggressive dog in front of the place (not the blind dog, but another dog). He was barking and almost bit me. The aggressive dog and the blind dog keep barking at each other
The next day at breakfast I orders food and then the lady scammed me. She doubled the prices even though I had prove on the menucard.
You can see that the host is in the business only for the money and not because she is passionate about her work. That’s is why they keep trying to scam people and get more money.