Rockstar Gym - Plaza Indonesia

1 Vivani Kapoor - 7 months ago

During the peak of covid in 2021 they were not following sterile covid protocols, so I opted out of the semi-private 3-session classes at Neoshoho branch, I used to sign up for.

I had not visited or signed up for any sessions with them ever since (June2021). To my surprise in December 2021, without any prior notice, information or update from Rockstar —  I was charged for a premium membership for Plaza Indonesia branch (that I had NEVER requested or signed up for — I didn't even know that Plaza Indonesia had re-opened).

Once I dug deeper into this issue — I realised I was corresponding with the manager at the plaza Indonesia branch coincidentally the same person whom I used to coordinate my semi-private-classes teacher with?!

Without any proof of any membership form signed by me, they continued to charge my credit card from December 2021 to March 2022.

Misusing using a parent's credentials for monetary gains is absolutely unacceptable.

So for all moms and dad's wanting to start a membership — please be very very cautious about giving your billing details or credit card information to their accounts team — they are a 100% capable of taking undue advantage and billing you for maintenance free and premium memberships to make easy money.

5 Fercia Pitara - 4 months ago

The coaches are super nice, friendly and attentive. The classes are fun and enjoyable.

5 Stephanie Surya - 4 years ago

I choose Rockstar to develop my daughter balance and dynamics. So far coaches are great, facilities great, love it.

5 Wahyu Rahadian - 2 years ago

Very good recommendations for extra activities kids

3 Rizky Maulana - 5 years ago

Ok

4 Super Puji - a week ago

(Translated by Google) The atmosphere is a bit crowded maybe because the room is not too wide u0026 there are quite a lot of people waiting. Located on the 3rd floor u0026 there are 4 practice rooms like any other rockstar branch. What I like about the Rockstar branch at Plaza Indonesia is the choice of a place not far from the toilets, making it easier for students. Even the toilets are special for children.

(Original)
Suasananya agak crowded mungkin karena ruangannya tidak terlalu luas u0026 yang menunggu lumayan banyak. Terletak di lantai 3 u0026 ada 4 ruangan latihan layaknya cabang rockstar lainnya. Yang di suka dari cabang rockstar di Plaza Indonesia adalah pemilihan tempat yang tidak jauh dari toilet sehingga memudahkan para siswa. Bahkan toiletnya khusus anak- anak loh.

1 dilla hany - 9 months ago

(Translated by Google) Rockstar gym debited CC fees unilaterally without parental consent and there is no clarity or official statement from Rockstar regarding the solution to this problem. Many parents complain on IG but there is no clear response regarding this fee. It's like a robbery huh. Shame on u, rock star!

(Original)
Rockstar gym melakukan pendebitan biaya CC secara sepihak tanpa persetujuan orang tua dan tidak ada kejelasan atau pernyataan resmi dari pihak rockstar mengenai solusi dari masalah ini. Orang tua banyak yang komplain di IG namun tidak ada respon yang jelas mengenai pengambilan biaya ini. Sama saja seperti perampokan ya. Shame on u, rock star!