1 Indah S. - 2 months ago
(Translated by Google) dear lazada, please the rules don't harm the seller...the weight on the scales/weight difference is normal. why is there no rule if the weight difference is notified and the expedition / marketplace deducts the seller's automatic balance for postage costs that do not match. Why is this kind of violation considered critical and considered fraud? Why isn't Lazada not like the Orange shop, etc. If there is a difference in the scales, it will be cut automatically according to the amount of shipping that is less. And the orange shop won't charge any penalty points either. how much is the postage paid by lazada at least up to 100 k.dn try 1 buyer, why does it turn out to be 1, now count the total because I put some receipts in another package so the weight is different, but try to add up the scales it should fit. but not too much like this. why is my balance not cut. Why are you even willing to block and withdraw my funds of 3.6 million?? where did it come from. I will continue to appeal, I will continue to fight for my rights. because the money is not Lazada money. do I need to go viral first, then my funds can be disbursed. I will pay the unpaid difference fee how much. Don't be selfish like this. lazada in my opinion the cruelest platform. what was lost was not up to 100 thousand, but asked for the seller's balance to be taken. What if my balance is 50 million, will all of them be taken? Please don't gt... the orange shop doesn't have too much tolerance like this. if not disbursed my funds. I will viral lazada. may you understand and understand
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(Original)
dear lazada tolong peraturannya jangan merugikan seller...berat di timbangan/selisih berat itu hal biasa. kenapa tdk ada aturan klo selisih berat itu di kabari dan pihak expedisi/ marketplace memotong saldo otomatis penjual untuk biaya ongkir yg tdk sesuai. knp pelanggaran seperti ini di anggap kritis dan di anggap penipuan. knp lazada tdk seperti toko orange dll klo ada selisih timbangan lngsung di ptong otomatis sesuai jumlah ongkir yg kurang tsb. dn toko orange jg gk akan mengenakan poin penalti sedikit pun. brp ongkir krmn yg di byar sama lazada paling gk sampe 100 rb.dn coba 1 pembeli itu kmrn co nya jdi 1 nah hitung tuh jumlah totalnya krna co resi beberapa sy msukkan ke paket lain jd berat emang beda tp coba totalkan timbangannya hrusnya pas.perhitungan emang tp gk berlebihan seperti ini. knp dana saldo sy gk di ptong aja. knp malah rela memblokir dn menarik dana sy sebesar 3,6 jt .?? dr mna asalnya. sy akan terus banding sy akan trus memperjuangkan hak sy. krn uang tsb bukan uang lazada. apa perlu sy viralkan dlu bru dana sy bs cair. sy akan membayar biaya selisih yg blm terbayar brp jumlahny. jgn egois sperti ini. lazada menurutku platform ter kejam. yg di rugikan gk sampe 100 rb tp minta dana saldo penjual smua di ambil. lha kalo saldo sy 50jt apakah akn di ambil smua..? tlg lah jgn gt...toko orange aja punya toleransi gk berlebihan sperti ini. klo gk di cairkan dana sy. sy akan viralkan lazada. smoga mengerti dan paham
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