Hotel Mulia Senayan Jakarta

4 Ala Owaidah - 3 months ago

The hotel looks nice and has a spacious rooms. Even the slippers are very comfortable..
The room service menu is varied and delicious.
In breakfast they have also a lot of varieties including sushi...
It's location a bit away from city center, and you need 30-45 minutes to city center.
There are two small shopping malls about 15 minutes walking distance or 10 minutes by car.

5 Endro Nurharendro - 3 months ago

Thank you very much for your hospitality u0026 welcoming us as your guest. You're trully serve us with a warm heart. Your service with respect is above our expectation. Your sincere u0026 helping attitude makes us feels like at home. Not just a world class service but exceptional customer experience.

5 Nanda Melanisian - 2 weeks ago

All Mulia's staff was very patient with (a lot of) our request during our stay.. ????
fast respon, always smile, always helpful and kind to their guests.

The location is near to everywhere, nice view, also easier for tourist/guest to find any place to visit (office area, mall, sport center, art gallery, etc).

Their food also good!
Mulia have like 3 or 4 cafe/lounge inside.

i definitely will recommend this hotel to our relative or friends that looking for hotel to stay in Jakarta. ????

Thank u for your great services..
just keep it up...! ????????????

5 maria lie - a month ago

Can be said a luxury hotel. The ambience very nice, the staff very good and helpful. The T8 restaurant quite nice, taste also ok. The room also comfy. The price is equal the quality and the service.

5 Cheryl Christina - a month ago

Stay in Executive room for 2 days, it was a great stay for me u0026 husband.
The room is clean, tidy, and I love how the bed cover feels so fluffy and warm,
The service of the staffs are also indeed a 5 star class..
I also tried their afternoon u0026 evening cocktail at Executive Lounge at 38th Floor, nice food u0026 beverage there, and staffs are very friendly, specially MR. YANA for his warm welcome and great service of making sure that I have an enjoyable experience during my stay here.
The housekeeping staffs are also very friendly and helpful.
Breakfast is nice, variative choices of menu, and enough to refuel before starting the day.

4 Mirza Herlambang - 2 months ago

Good, luxurious 5 star hotel. Just had a 1 day event not stay. Clean toilet, friendly u0026 helpful staff at the main entrance, Business Centre u0026 the Cafe restaurant with scenery of green view with pond of Koi fishes. Mushalla located at parking area 7th fl. Wish they have another mushalla inside the hotel which will be great as you don't have to walk quite far (think of the senior, kids u0026 disable guests). Overall good experience.

5 Kai Jing - a month ago

Top notch service - this was above and beyond my expectation even at 5-star hotel level. They actually checked on me in the room when when I forgot to switch off room privacy mode for close to 24hrs. They were very polite and professional, coming in pair and clearly identified themselves and why the knocking on door. When I encountered an incident in the room, Duty Manager came up within 10min with his team to check and investigate, again, very politely checking if he could enter the room with another colleague to check. I was swiftly given a new room close to mid-night - the staff was ready outside my room when I done packing to move to new room (and I had a little cake, quite yummy, surprise in my new room the next day) ???????????????? Upon checking out, I was surprised the Duty Manager came by and apologised for the incident. Amazing!

Rooms were large and extremely comfortable. I tried cleaning/sanitising my room, but I could not see any dust on my wetwipes on every possible surface. No weird smell nor stains anywhere, bathroom was extremely clean.

Around the hotel grounds, the staff always greeted us politely and I really felt very welcomed in Mulia. It is a grand looking place yet not those super old style kind of elegance. Hotel elevators move fast and I never had to wait for long.

I enjoyed the buffet dinner and the staff were so attentive, by the 2nd and 3rd time I went, they remembered me and which item I have not tried. I love the desserts - coffee/ mango jelly in glass, matcha/ osmanthus/ coconut/ almond jellies. The staff behind counter happily showed me more variety though he had already packed them back fridge as they were closing soon. The grill and stir fry stations were excellent, and so was the lo mai gai (rice wrapped in leaf).

If there is something to improve, it would be good to have more variety across the days for breakfast. To have different types of bread (that can go into toaster) though other pastry options are already plentiful. For cooked food would be good to serve potatoes in different forms each day. Shower toiletries are not from big brands but is good enough for use.

Overall, it was a very safe and comfortable stay and the service was amazing.