2
Andrian Taufik -
3 months ago
Interesting place and cool interior. The choco lava cake also superb! However, I think the staff wasn't aware enough. There were 3 and all of them mostly didn't look at the area that customers had to shout. Moreover, I had to wait for 50 mins for my beef wellington! Said there was a problem ONLY when I asked after 30 minutes. Otherwise, none of them will tell me, I guess! My advice, please, you have a problem and customers need to wait longer, tell them. If they refuse, offer them alternatives. Eventually, they gave me beef wellington with cold fries and the soaking wet pastry. No service recovery. Really expected better services from one of the most highly rated cafe in Bogor.