Hotel Serela

3 Desy Halimah - 5 months ago

We arrive at the the hotel at 8 pm with no booking thank God the is still a room for us because we have search 8 hotel and there ia no room. The room was dirty smelly sheet no remote tv and ac remote not working pls book before you come so you wont get this room. Free breakfast for children at 8 years old they charge Rp 60.000

4 Restu Nursa'adah - a month ago

Strategic location close to city centre. Room was OK and clean. Service was best!

3 mymymy sofiana999 - 4 months ago

Looks like old hotel. The toilet and the tap need repairement. But overall it's quite clean.

1 Avinska Tirza - 9 months ago

Honestly i dont even know where to start wih this. First of all, I got a smoking room even after telling them a children’s gonna stay. The stench of the smoke was rather strong, they OBVIOUSLY did not do a thorough cleanup (look at all the pics I post. disclaimer: the photos do not do any justice! The actual room is way worse!!). The carpets are sandy! There are dust and mold here and there. Not to mention the cracks on the furniture and the stain on the bedsheet and also on the wall. I’m not even sure if they changed the bedsheet and the pillowcases. They told me that I’d be able to get another room at 6 pm. This is very weird imo, who checksout at 6 pm???? And the other room was not so good either! It was only less moldy. Cleanliness should be your first priority if you ever think of starting a business in the hospitality sector. Periodt. I’ve stayed at another hotel that offers MUCH BETTER room at the same (or even lower) price.. if you ever think of staying here.. be prepared for what’s coming ????????

4 Marojahan Tampubolon - 3 months ago

Location is good. Price is okay
Need more improvement on cleanness.

1 Aditya Maranantha - 10 months ago

Not a pleasant place to stay. Literally everything need to be improved! Dirty coach on lobby, smelly room, and stained walls.

I even got a room with the broken ac vent, broken curtain, disfunctional shower door, and many other bad things.

The only good thing is the location.

3 Teguh “TS” Septiadi - 3 months ago

Nice location but some electricity off and a little bit dirty towel.