4
Patrisius Leonardo Budi -
4 months ago
I stayed here for 2 nights from on May 2022. This was the 2nd time I stayed here, last time was on 2021. So let's go straight to the stay experience.
PROS:
- The staff here was very friendly and helpful.
- Very strategic place, next to a mall and delicious food
- Check in was quick
- Room was exceptable for this price range, great bed
CONS:
- I said the bed was great, but the bad thing is that the pillow is hard (like it's old, and not bouncy or plush). This is the first time that I find myself hard to sleep and wake up every few hours due to neck pain while sleeping in a hotel. I tried to contact housekeeping for pillow replacement at 4AM, and the replacement have the same texture. I didn't had this problem on my last stay.
But despite the above, the staff really tried to help me with the pillow problem and I REALLY APPRECIATE THE EFFORT. The 2nd night they got me a bit lower pillow but still with similar texture. At least I can sleep better until morning with minimal neck pain.
- AC was not as cool as it should be. If we put it on medium fan speed, it's quite cool but LOUD (I set it on 18degC, but feel like 23-24). But when you put it in low fan speed, it's not cool. Called engineering, but doesn't change much.
NEUTRAL :
Breakfast is quite decent for its price range
Overall the stay is still great and I still recommend the hotel. But PLEASE, you need to work out around the pillow problem.
Cheers!
