Crowne Plaza Bandung, an IHG Hotel

0 Andho - 5 months ago

Nice hotel to stay, all the staffs are very friendly. The rooms are super cool , cozy, and clean. I like the view from the pool. It's very relaxing to me.
I will recommend this hotel to my colleagues if they come to bandung.
Thank you very much for the hospitality from all the hotel's staffs. I'm really appriciates.

5 Okti Dina - 3 months ago

Great place to arrange a meeting. The ball room quite big. The breakfast is good. The only downside is the parking lot is limited and the parking payment method is still using cash and does not yet offer a cashless option but luckily the security is really helpful. Recommended for a vacation or business stay

2 Sima Tan - 3 months ago

Starting with the pros: The hotel is good, nice atmosphere and friendly staff
Cons:
1.If you’re muslin or you have bidet in your culture then be alerted that this hotel only uses eco washer in the toilet.
2. The breakfast buffet still uses no contact policy for most of their dishes.
3. There was a long queue to get simple dishes like scrambled eggs
4. Because of the no contact policy, you can’t see the food because the heaters are facing the staff instead of guests.
5. Rooms are kinda old for a five stars hotel
What can they do to improve?
1. Instead of occupying the staff with serving the guests AND clearing dishes at the same time, make them do one task only! I had to wait for my omelette for half an hour, then I got up and took it myself! No need for staff to serve if they can’t!
2. I don’t think that most food still need no contact policy till now, like sausages and stews. Maybe limit this policy for bread and small cakes only?
3. The shower head is really dirty, maybe take some time to make maintenance?

4 Syifa Satnawijaya - 3 months ago

It was a great stay at Crown Plaza Hotel Bandung. Spacious room, good food, strategic location. However, there are still a room for improvement for them to catch up. I found the outside windows very dirty, it was so dusty. Another thing, despite their various delicious food, their cutlery and tableware are odds. Big spoon with no soup spoon and deep plate for soupy foods/porridge. It hold the food okay but not suitable if you want your soup warm for a longer time (sometimes you got a quite far table and your soup is already cold on your way).

5 Meiliana Z - 4 months ago

If you want to stroll just at Bandung city center, this hotel is highly recommended for you all. The hotel is nice and has a big room with comfy bed surely rated 5 star. Gym has a big space and spa quite good ambience.

5 Arte Vias - 2 months ago

I was proactively upgraded to a suite on a high floor thanks to my IHG Diamond status. The room was spacious and the bed comfortable. The view was nice but what appears to be a layer/film on the window was making the view a bit blurry.

I would like to thank and recognize Ms Dea for her professionalism and enthusiasm. She provided excellent service in the Lounge.

The lounge was very spacious, in fact twice larger than most 5 star properties from Hilton or Hyatt I have experience so far in Indonesia. A good selection of tea, coffee and bites are available throughout the day. All in all, a really confortable space to have a drink while enjoying the panoramic view.

The evening cocktail was tasty. I found the breakfast selection in the lounge far superior to what is offered in the restaurant in the ground floor.

1 Darma Iboy - 2 weeks ago

Booked 2 rooms with my kids. AC in room didnot work properly. The corridor even cooler than my room. After third complaints, Hotel offered me to switch room on different floor, but only for 1 room. I rejected because I want to be close to my kid's room.

Took few minutes for hot water in the shower.