SOL by Meliá Kuta Bali

4 Melissa Laik - a month ago

Old but well maintained hotel, they have 2 buildings (new and old one). I stayed one night in Sol Big Room in old building, but well maintained. Breakfast are good with lots of options, though some are under seasoning. The only lacking are only the reservation staff (seems not trained enough) and they didn't provide facial tissue in the room. Check in time really long, but check out time is fast.

1 KERry Baxter - 3 months ago

Had a credit from Covid. Terrible room, had interconnected room, could here people next door, not ideal. Asked to be moved. We were given a room I agreed to which I thought would be quiet and better near the pool in the old section. Was not told we had no hot water for shower, was told this could not be fixed. After having no pool towels, no pool bar, mould around spa in pool, children from outside of hotel having swimming lessons in the pool. They suggested we move again. Was not confident in this hotel. We stayed 1 night decided to eat there, what a mistake, fish was black inside I sent it back, she said I didn’t have to pay. Next morn flys all around breakfast area. Terrible breakfast. Moved out next morn and was advised that I would lose my credit for 7 nights. Didn’t care, this hotel is terrible, still waiting from April to hear from Meliá in regards to this place

1 Yalinee Tharmabalan - 2 months ago

I’m grateful I managed to grab this room at a low rate last minute, other than that there is nothing to shout about. Low water pressure, poor WiFi signal, stained towels and overall the rooms could use an uplift. This place is okay if it’s just a night.

4 Harris Fauntleroy - a month ago

- Grounds quiet tidy and well kept.
- Staff professional and polite
- Buffet was good with decent variety every day.
- Rooms clean
- Laundry service was a bit disorganised

5 Lisa K - 2 months ago

We loved the Sol! The pools are so clean and gardens lush! Our room was spacious and the wifi worked everywhere for us. Aircon worked great too.
Breakfast was eggs, pastries, cereal, fruits and coffee u0026 juices.
Location is a 5 min walk to Kuta Square u0026 10 min walk to Kuta beach. Waterbom is a 10-15 min walk.
There are plenty of market stalls across the road and beauty places nearby.
There is a barber, bakery and tooth whitening place in Kuta Point at front of resort.

1 Test Test - 2 months ago

The first day the personal of hotel didn’t find our room for almost 1 hour. we booked the two rooms for five and the staff confirmed and they gave for four people TRYING TO INVOICE AN EXTRA BED, Since the first day there is NO WIFI, we complained at least 8 times per day and after five days without service the reply of the staff is always the same: will ask to the IT Service AND THERE IS NO SOLUTIONS FOR WIFI. The hotel is lower category than expected due pictures and star category. The staff is friendly but NO PROFESSIONAL. Six days without wifi and always the same reply… Will talk to the IT service (but never solve it)…

1 Begoña Piñero Redondo - 2 months ago

Really really BAD. A lot of mosquitoes in the room. Breakfast very limited. Staff NOT PROFESIONAL. There is two wifi, one for breakfast area and other for whole hotel that DOESNT WORK. We stayed for 7 DAYS WITHOUT WIFI despite of 30 complains. We asked several times for the DIRECTOR and is NEVER AVAILABLE FOR CUSTOMERS… Hotel NOT RECOMENDED