Garuda Indonesia International Executive Lounge

3 Matthew Lee - 2 months ago

Got a chance to use this lounge flying on KLM business class.
In general the place looks nice, bright and clean and it's a nice place to chill before boarding.
Do not have expectations on the food because the variety is really pathetic. You can basically count the number of dishes with 1 hand.
Good place just to relax, charge your devices and use the clean toilets. The staff there are pretty nice and friendly they are full of smiles and they were seen helping some old passengers and also a girl with crutches to take food. They also walk up and clear the empty plates promptly.
I didn't really like a cooking station where they were cooking pasta, I don't think the ventilation was good and the smell filled the lounge quite a while.

1 J Riley - 3 years ago

Substandard. A lot of room for improvement! The lounge is not in the same league as ANY other business class lounge (eg, Malaysian, Virgin Atlantic, Qantas, United, BA). There is no bottled water and the food is inedible. The lounge is cramped, daggy and outdated. The bathrooms were not clean and there are only 3. The staff could be more professional and friendly.

5 Farkhan - 3 years ago

As usual when having chance to transit and take a rest mostly come to this lounge and this Garuda Lounge I think can be nominated as the best among the Garuda Lounge in Indonesia beside Jakarta and Balikpapan. They provide so many kind of dishes and desert and also with some juice and fresh coffee. Also have quite nice for the praying rooms. They also have shower rooms as well. Nice lounge.

4 Sean - 3 years ago

Much better experience now the renovations have finished. More seating and feels alot cooler with the aircon working better. * Tip theres a massage chair down in the back corner (-:
Food is ok mostly finger food and padang style. Drink selection is quite small but plenty of bintang and the basics. Wifi speed is also good.
Staff are friendly and helpful.

4 Dave - 4 years ago

This lounge was warmer than Premier Lounge as it was a open concept lounge. Shower facility was chargeable. The food is much better here compared Premier Lounge. Wifi is better and faster too. The coffee got to order from the staff and prepared using espresso machine. Nice.

3 Jérôme Godard - 5 years ago

Not a very nice setting and difficult to catch someone to get a glass of wine (not available on self service).

5 Pascal Wijler - 5 years ago

Nice lounge with good selection of food and drinks. Friendly staff