2
Daniel Tanujaya -
2 months ago
This hotel does not deserve a 5 star. Please reevaluate your ratings. The basement parking is so small. The check in process is ok, but the reception staff was not accommodating. The room style is so old and dark, there's not enough light. The carpets traps dust and allergens, not recommended for families with little children. Worst of all is the bathroom, the water is dark colored, and there're visible molds, and dark spots on the bathtub. The towel frayed and spotty. The AC is not cold at all... Luckily the housekeeping and the engineering are excellent. They responded fast to fix it. Overall, not worth the price paid.