1
vandersulai -
a year ago
The place and all is fine, but then suddenly they have bad management regarding cancellation memberships, not professional about their work, and I'm shocked that the people literally make excuses just to make you don't leave their establishment.
To make it worse, they never responded to your calls from the receptions desk or admin team (probably due to covid19, but that's understandable). They literally bad at replying emails with 3 months or more they could ignore our emails. Just to make sure, they will be proactive in signing you up for membership, if one day you want to cancel your membership this needed straighten out or by court if things get out of hand.
Facilities and everything is good, but their teamwork and men-management is poorly managed.