Garuda Executive Lounge

4 David Daniel - 9 months ago

The entrance is immediately after immigration! Turn quickly, or you’ll miss it!
The hallway is a walk through a time warp to 1974…. The mod brown tones!
Overall the staff was great… the facilities a bit worn and the restrooms could use a good scrub.
Nice place to wait for your international flight… and the gates are close!

2 Sky Y. - a month ago

I have been to dozens of lounge. I have high expectations to visit the flagship lounge of Skytrax five stars Garuda airline this time. Unfortunately, I leave disappointed. It's totally overated. Old stained couch, basic food and beverage were fine fore. But I can't bear the poorly hygiene conditions. For example, there has some cockroach under the coffee maker... It seems they have a long way to be a real five stars airline.

5 Spencer Hamons - 2 months ago

Once you are through security and immigration, the airport is nice. Terminal area is spacious and very clean and thought out. Garuda lounge is quiet and staff is very nice and attentive, but not overbearing. A little hard to find, but worth the search.

2 Axcellent Walukow - 7 months ago

I don’t know what to say. I’ve been to many lounges before and this probably is neither the best nor the worst. Interior wise, amazing. Truly is the reflection on how Garuda should’ve been. Everything else,, terrible. Maybe bcz they only serve “Garuda Passenger” and not “Citilink”, even thou I was eligible to enter the so called “exclusive lounge”. Or maybe, bcz i came at 12 am as my flight was on 2 . I honestly don’t know. But my expectation was, no matter what time, what airline was served, service must always be the same. I do expect a decrease in food and drinks service. But not at this level. At first, they didn’t let me in bcz my ticket is Regular Citilink. And when i was finally able to enter, The only food available was “nasi kucing”. I do however enjoy another meal called “nasi goreng” served 15 minutes before my flight. But I still couldn’t believe my 1st experience spoiled bcz of this. So the question is, is it worth the money? Well I don’t know. Maybe i came just at the wrong time. The service in kualanamu is much better. Will i return? Probably. But not at 12am. My disappointment is huge bcz i admire garuda so much, and no wonder they’re failing.

5 Lily Dawis - a year ago

Lovely soothing ambiance, courteous staffs. Well stocked international buffet with a la minute food stations according to meal times. Kids' playground, vip rooms available. Clean and spacious bathroom. Well placed and thoughtfully spaced automated massage chairs. If having urge to shop, ground duty free shopping cart makes appearances.

4 Wahyu Hidayat - 4 months ago

Limited choices of food. Cleanliness could be improved.

4 David Bird - 2 months ago

Decent food. Wine available. Not the best lounge I've been in by far but certainly not the worst