2 M Brendan - 2 months ago
I was there several days. The WiFi in the room almost never worked. Sometimes there was barely enough water pressure to take a shower. I liked the staff and many things about the hotel. But they kept a big chunk of my deposit (equal to almost 50% of the room cost) because they said I checked in at 1pm instead of 2. I told them I would have happily waited if I knew there would be a penalty for that.... but they said it was too late and they just kept my money. They said the WiFi would work too but they didn't seem to worry about that when it didn't. I understand things go wrong and that's not usually a big thing. The deposit thing was wrong in my opinion though.